Arnabi Banerjee
Talent Acquisition || HR Recruiter || HR Operations
23h ago
โ
Manager - Cabs
๐ Weโre hiring: Manager โ Cabs | Bangalore
The role
Youโll own the cabs business end to end: every member gets a clean, safe, on-time cab with a good driver, and the business grows profitably. That covers airport transfers, hourly rentals, outstation trips and self-drive.
What youโll own
๐น Supply: Find, onboard and manage cab vendors and fleet partners across key domestic and international cities
๐น Partner growth and incentives: Grow the partner base and design incentives that reward on-time, quality trips
๐น Premium service standards: Set and audit standards for car type and age, cleanliness, driver behaviour and on-time pickup
๐น Safety and compliance: Verified drivers, valid permits, insurance and fitness documents, plus ownership of any safety incident
๐น Live operations: Track every trip, handle delays, no-shows and breakdowns fast, and run 24x7 escalation
๐น P&L: Own bookings, revenue, margin, on-time rate, cancellations and customer experience
๐น Pricing: Negotiate partner rates and set member prices with healthy margins
๐น Team: Hire, train, coach and lead the cab request team and any on-ground staff
๐น Billing and automation: Work with Finance on partner settlements, and with Product and Tech to automate booking, driver assignment, tracking and member updates
Who weโre looking for
โ
5-13 years in cab or mobility operations (ride-hailing, rentals, corporate transport or travel), ideally in city operations or supply
โ
2+ years leading a team
โ
Hands-on experience onboarding and managing fleet partners and drivers
โ
Experience running live operations with real-time issues like delays, no-shows and safety
โ
Strong with data: Excel and dashboards
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Experience managing a large driver or on-ground workforce
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Clear communication in English and Hindi
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Calm under pressure, takes ownership and gets things done
Good to know
๐ Based in Bangalore, or open to relocating
๐ Rotating shifts including nights, weekends and peak holiday season (5 working days a week)
If youโve run live cab operations and want to build a premium mobility experience from the ground up, weโd love to hear from you.
๐ฉ Apply here: arnabi@ybconsultants.com
#Hiring #BangaloreJobs #Mobility #CabOperations #FleetManagement #TravelIndustry #OperationsJobs
ops
lead
in-office
Bangalore
excel
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